GiftLogic Support

See how GiftLogic POS and today's leading retailers are improving retail point of sale processes across the country

Support

Our Software Maintenance and Support Plan provides unlimited support by experienced technicians through telephone, email, and online remote access during our regular business hours. Whatever the support issue may be, you can be sure that our support team has the knowledge and the tools to get you up and running as quickly as possible. All phone calls are taken live and not through the use of an automated answering system.

Please Note: A Reinstate Fee of an Additional 50% of the cost of selected Maintenance Plan will be applied to Customers With No Current Maintenance Plan.

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Training

With your purchase you will receive access to our online library of training videos available to you 24 hours a day, as part of your support and maintenance plan. Additional training services are available. Remote Access Training where we can connect live to your system for one-on-one online training or on-site training to have your trainer on location with your entire team.

Updates

Software updates are available via download to customers current on the Software Maintenance and Support Plan. GiftLogic is constantly upgraded and enhanced to provide industry leading functionality and productivity. Program enhancements are often guided by suggestions from our customers, ensuring that GiftLogic delivers maximum effectiveness to the people who use it daily.

GiftLogic $$

When you renew maintenance, GiftLogic $$ will be awarded worth one-quarter of your maintenance fee. These GiftLogic $$ can be redeemed toward the purchase of select products/services, and will accrue provided maintenance coverage does not lapse.

Newsletter

Our Newsletter All Wrapped Up includes helpful software “Tips and Tricks”, Sales Specials, and additional information for customers current on the Software Maintenance and Support Plan. These exclusive valuable insights will help keep you up to date with the latest updates and application.